DANA MICHELLE RAY

SUMMARY

I have experience in creating and managing user-centered websites. I deliver projects on schedule and within budget. I enjoy addressing technical challenges and ensuring the delivery of exceptional websites to stakeholders.

TECHNICAL PROFICIENCIES

Coding:

  • JavaScript, JQuery, and other libraries
  • Python
  • Angular, React, Vue
  • Express, Node
  • MongoDB
  • PHP
  • WordPress, Django and other CMS
  • Bootstrap and other foundations
  • HTML5, CSS3

Tools/Software:

  • Microsoft Office,
  • Visual Studio and Visual Studio Code
  • Git, GitHub, GitHub Copilot
  • Adobe Creative Cloud including Acrobat Pro, Photoshop, Lightroom
  • Midjourney and Stable Diffusion
  • Claude and ChatGPT

Competencies:

  • Responsive and Progressive Website and Application Design and Development
  • UI/UX Design
  • SEO and SEM
  • Project Management
  • Website Management
  • Cross-functional Collaborations
  • Technical Problem Analysis
  • Technical Writing
  • Content Management Systems
  • Vendor and Customer Relations

PROFESSIONAL EXPERIENCE

Website Administrator and Engineer
Tennessee Wildlife Resources Agency, Nashville, TN
April 2017 – Present

Noted Accomplishments:

  • Awarded TWRA IT Employee of the Year in 2020.
  • Spearheaded the design, development and implementation of new, ADA-compliant architecture for the TWRA website and agency and Law Enforcement Intranet, significantly improving compliance and responsive design within the first two years of tenure.
  • Responsible for the main website daily maintenance and development.
  • Responsible for agency intranet, and law enforcement intranet daily maintenance and development.
  • Responsible for other minor miscellaneous websites and landing pages development and implementation
  • Consistently achieved 99% of project deliverables and goals.
  • Responsible for website document asset management.
  • Created and edited graphics and photos for website use and digital marketing campaigns, achieving user-friendly and engaging designs using Adobe Creative Suite for digital, email, and print media as well as evolving to AI such as Midjourney for more creative digital assets.
  • Responsible for writing procedures & FAQs.
  • Managed online forms for the agency, creating custom forms or using Adobe Fill and Sign.
  • Collaborated with the Agency’s GIS department to implement online maps.
  • Monitored website help/support email daily for issues, promptly addressing broken links, misspellings, and accessibility concerns, and provided weekly reports for senior management.
  • Generated monthly website analytics reports for senior management and other stakeholders, and creating custom reporting upon request.

Marketing and Business Administration
Mid Tenn Fencing, Murfreesboro, TN
September 2008 – December 2016

Noted Accomplishment:

  • Doubled gross profits within two years by completing a comprehensive overhaul of website development, marketing, and sales operations, successfully doubling sales to $1.2 million within two years, surpassing organizational targets.
  • Researched and implemented digital software and systems for seamless integration of marketing, lead generation, sales procedures, support documentation, follow-up, and customer support.

Webmaster / IT Representative and Technician for Smyrna Campus
Motlow State Community College, TN
February 1997 – June 2008

Noted Accomplishments:

  • Served as Satellite Campus IT Manager in Smyrna, TN.
  • Developed and coded the first Website Implementations.
  • Advanced from administrative assistant in the ECD department, subsequently transitioning to a pivotal role in Information Systems, where I contributed to software instruction, implementation, and website development. Moved from IT Helpdesk and website assistant to IT Representative for the Smyrna Tennessee Campus, responsible for website content management and configuration, along with maintenance of over 150 campus computers, long-distance learning labs, teacher stations, employee equipment, and various peripherals.

EDUCATION

  • Bachelor of Science Public Management | Summa Cum Laude, 3.9 GPA
    • Austin Peay State University, 2008
  • I am a lifelong learner, as recent as June of 2024 I have been participating in some sort of learning experience. I will be happy to provide a very long list of universities, community colleges, online learning websites, even Google and Microsoft certificates, upon request, complete with very cute certificates straight from the sources.